Secure shopping

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

If you have forgotten your password, please follow the link on the sign in page to have your password reset and sent to the email with which you had opened your account with. We will never ask you for your password within an email or over the telephone.

Paying

We accept online payment in a secure environment with Visa, MasterCard and debit cards.

We use encryption technology (SSL) to ensure that your transactions with us are private and protected as they travel across the Internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.

Confirmation of your order results in a reservation of the order value on your card. Payment will be settled upon despatch of your order.

To protect cardholders, your bank may request that you are screened using 3D Secure (MasterCard SecureCode and Verified by Visa) and by an independent fraud prevention service. We may contact you for additional security purposes should we deem this necessary.