Delivery

We use the DHL@Home service for our home shopping deliveries, with an extended delivery window up to 9pm and 2 re-delivery attempts within 48hrs. For security reasons a signature will be required.

If you are unavailable a card will be left with the mobile number of your courier so you can rearrange a time that is most suitable for you.

Delivery Costs:

UK:                                    £5
Europe:                            £15
All other destinations:   £25

UK Deliveries

Orders placed before 3pm Monday - Friday will be delivered to your chosen delivery address the next working day. Orders placed after 3pm will be despatched the NEXT WORKING DAY.
If you place your order on Friday after 3pm or over the weekend it will be despatched on Monday.

Overseas Deliveries

We aim to deliver all Europe, USA, Highlands and Islands orders within 48hrs.
All other destinations will be delivered within 4 days.

Delivery Address

You may select a delivery destination that is different to the cardholder address used to make the purchase. If you set up an online account you can store many alternative addresses, saving you time in the checkout.

Work Addresses

We can deliver to work addresses, but a signature will be required upon receipt. We cannot take liability for any parcels not received by the intended recipient that has been signed for.

If you have a question about any aspect of your order or our website, we are available to help you. Please call customer care on 0844 335 1001 or send us an email at help@give.co.uk

Despatch

As soon as your order is despatched from us, you will be sent an email to confirm that it is on its way. You can check this status if you have registered for an account.

Gift Wrap

All our orders are sent gift wrapped as standard in our exquisite signature black boxes with luxury tissue paper.

Customs and Import Duties

Any customs or import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient. We have no control over these charges.

Customer Service Opening hours:

Customer Service contact number:    0844 335 1001
Mon - Fri                  8am - 9pm
Sat                            8am - 7pm
Sun                           9am - 6pm